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Principles of trust for MAS: Cognitive anatomy, social importance and quantification.
Castelfranchi, C. & Falcone, R. (1998)
Proceedings of the International Conference on Multi-Agent Systems (1998)

Nominator's statement

Although numerous fields are studying the phenomenon of trust, none of them could come up with an integrated theory. This publication not only covers many of the already existing defintions in psychology, sociology and so on, but also adds a theory about how to compute trust. For the computer science part of cognitive science this will be of considerable impact.

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